60 Days Money Back Guarantee

Thank you for purchasing a Pro-line Australia VS-C3 Commercial Vacuum Sealer or SV-D1 Domestic Sous Vide Cooker.

The VS-C3 is already warranted with our extensive 12 month commercial and 24 month domestic repair or replacement warranty. For more information, the user manual is available for download here.

The SV-D1 is already warranted with our extensive 12 month domestic repair or replacement warranty. For more information, the user manual is available for download here.

In addition, if you purchased your VS-C3 or SV-D1 product through any Harvey Norman store within Australia and are not satisfied with the product, simply return it to your nearest store within 60 days of purchase for a full refund, subject to the following terms and conditions.

  1. The purchase date must be between 1 September 2022 and 30 June 2024 inclusive
  2. The purchase must have been made through a participating Harvey Norman store
  3. The product must be returned complete and accompanied with your proof of purchase
  4. The product must be used in accordance with our operating instructions and must not show signs of being dropped, mis-used or damaged
  5. This guarantee is limited to domestic users only and valid for only one replacement per household
  6. Any freight or other charges incurred in purchasing the product will not be refunded
  7. These terms and conditions may be amended at any time